112 - Hotline

  • man-made disasters and natural disasters
  • fires and conditions fraught with fire
  • children, elderly or sick people locked indoors or in urgent need of help
  • serious traffic accidents
  • accidents in industrial facilities or construction sites or threats thereof
  • need in rescue operations at water reservoirs
  • exposure or loss of containers with radioactive, chemical and other hazardous materials, as well as firearms and explosives
  • required aid in cases of other emergencies
  • lack of access to 102, 103 and 104 hotlines

112 hotline may be reached from ground telephone lines in Baku, Sumgayit and Absheron District and through GSM or CDMA wireless telephone lines (Azercell, Bakcell, Nar Mobile), as well as pay telephones all over the country. 112 service is a toll free call.

112 hotline operates in 24/7 regime and maintains constant communication with all related services.