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Information of MES’s press-service

As it was informed quick psychological aid through the 112 hotline by the MES’s professional psychologists has been organized by the Ministry of Emergency Situations in order to provide support to the citizens going through psychological problems during the quarantine regime applied in the country. 

MES’s psychologists with special qualifications and serving around the clock provide appropriate psychological aid for the citizens. Over the past period more than 1400 call from Baku and various districts of the republic were received. The calls were made essentially by the citizens worrying for the risk of them and their relatives to get infected with COVID-19, for the aged family members, suffering from solitude and low sociability, getting bored of having face-to-face interaction with psychologists, having psychosomatic symptoms and other psychological problems.

It is notable that the main goal of organizing psychological aid to provide moral aid, not to leave citizens with their psychological problems alone and help them in the quarantine regime. Citizens can call to 112 hotline of the MES at any time of the day and get psychological aid.​

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